Terms of service
TERMS OF SERVICE
Last Updated: August 26, 2026
Welcome to Beru Glow. These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, services, features, and any purchases made from Beru Glow.
Throughout these Terms, the terms “Beru Glow,” “we,” “us,” and “our” refer to Beru Glow. The terms “you” and “your” refer to any visitor, customer, purchaser, or other user of our online store.
By visiting our online store, purchasing products from us, or otherwise using our services, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, Refund/Return Policy, and any other policies posted on our website.
If you do not agree to these Terms, you should not use our website or purchase products from us.
1. ONLINE STORE TERMS
By using our website or placing an order with Beru Glow, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have the consent of a parent or legal guardian where required by applicable law.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
You may not violate any applicable federal, state, or local laws or regulations in connection with your use of our services.
You may not transmit viruses, malicious code, worms, malware, or any other destructive or harmful technology through our website.
A violation of these Terms may result in suspension or termination of your access to our services.
2. GENERAL CONDITIONS
We reserve the right to refuse service, cancel transactions, restrict access, or limit quantities when reasonably necessary, including in cases of suspected fraud, misuse, unauthorized activity, pricing errors, inventory errors, or violations of these Terms.
You understand that information you submit through the website, excluding protected payment information, may be transmitted through various networks and may undergo technical changes necessary to conform to connecting networks or devices.
Payment information is processed using secure payment-processing technologies provided by Shopify and/or applicable payment processors.
You may not reproduce, duplicate, copy, sell, resell, exploit, or commercially use any part of our website or services without our prior written permission, except where permitted by applicable law.
3. ACCURACY OF WEBSITE INFORMATION
We make reasonable efforts to ensure that information presented on our website is accurate and current.
However, information on our website may occasionally contain typographical errors, inaccuracies, omissions, or outdated information relating to:
Product descriptions;
Product availability;
Pricing;
Promotions;
Offers;
Shipping charges;
Delivery estimates;
Product images;
Specifications; or
Other store information.
We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time, subject to applicable law.
If an error materially affects an order you have already placed, we may contact you to provide available options, including confirmation of corrected information or cancellation and refund where appropriate.
4. PRODUCTS AND SERVICES
Certain products or services may be available exclusively through our online store and may have limited quantities.
We make reasonable efforts to display product colors, packaging, dimensions, characteristics, and images as accurately as possible. However, the appearance of products may vary depending on your device, monitor, display settings, manufacturing variations, packaging updates, or other factors.
Product packaging, labels, colors, or minor design details may change without notice when such changes do not materially alter the product.
All purchases are subject to product availability.
We reserve the right to:
Limit sales of products to any person, geographic region, or jurisdiction where permitted by law;
Limit quantities available for purchase;
Discontinue products;
Modify product descriptions;
Change prices before an order is completed; and
Decline orders where fulfillment would violate applicable laws or these Terms.
Any return or refund rights are governed by our separately posted Refund/Return Policy and applicable law.
5. PRICES, TAXES, AND PAYMENT
Unless otherwise stated, all prices displayed on our U.S. store are shown in U.S. Dollars (USD).
Prices may change from time to time without prior notice. Price changes do not ordinarily affect orders that have already been accepted and paid, except where correction is required due to a clear error and permitted by applicable law.
Applicable sales taxes, shipping charges, and other charges will be disclosed during checkout before you submit your order.
Customers are responsible for reviewing the complete order total before completing their purchase.
We may accept payment through payment methods displayed at checkout. Payment processing may be handled by Shopify Payments or other third-party payment processors.
By submitting payment information, you represent and warrant that:
You are authorized to use the selected payment method;
The billing information you provide is accurate;
The payment information is valid; and
You authorize us and our payment processors to charge the total amount shown at checkout.
6. ORDERS AND ORDER ACCEPTANCE
Submitting an order does not necessarily mean that the order has been accepted.
After you submit an order, you may receive an electronic order confirmation acknowledging that we received your order.
We reserve the right, where permitted by law, to reject or cancel an order for legitimate reasons, including:
Product unavailability;
Suspected fraudulent activity;
Unauthorized payment activity;
Incorrect pricing;
Incorrect product information;
Shipping restrictions;
Unusually large or suspicious order quantities;
Violation of these Terms; or
Other circumstances that reasonably prevent us from fulfilling the order.
If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method, subject to applicable law and payment-processing timelines.
We may limit or cancel quantities purchased per person, household, account, payment method, billing address, shipping address, or order.
7. BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate purchase and account information for all transactions made through our store.
You agree to promptly update relevant information, including:
Email address;
Billing address;
Shipping address; and
Payment information,
so that we can complete transactions and contact you regarding your orders when necessary.
You are responsible for reviewing your shipping address before submitting an order.
If you discover an incorrect shipping address after ordering, contact us as soon as possible at:
support@beruglow.com
We cannot guarantee that an address can be changed after an order has entered processing or has been transferred to a shipping carrier.
8. SHIPPING AND DELIVERY
Beru Glow offers the following shipping options for eligible U.S. orders:
Standard Shipping
Orders $0.00–$69.99: $8.00
Free Standard Shipping
Orders $70.00 and above: FREE
Express Shipping
$15.00
The applicable shipping method and charge will be displayed at checkout before the order is completed.
The $70.00 free-shipping threshold is generally calculated using the merchandise subtotal after applicable discounts and before taxes, unless otherwise stated at checkout.
Shipping availability may vary depending on:
Delivery address;
Product type;
Product availability;
Carrier availability; or
Other logistical restrictions.
Delivery estimates presented on our website or during checkout are estimates and are not guaranteed delivery dates unless expressly stated otherwise.
Order processing time and carrier transit time are separate.
Once an order has been transferred to the carrier, delivery may be affected by circumstances outside our reasonable control, including:
Severe weather;
Natural disasters;
Carrier disruptions;
Transportation delays;
Holiday volume;
Incorrect or incomplete addresses;
Government actions;
Labor disruptions; or
Other unforeseen events.
Where applicable law requires us to take responsibility for delayed fulfillment, those legal obligations will continue to apply.
Shipping Delays
We intend to ship orders within any shipping or fulfillment timeframe clearly communicated to the customer.
If no specific shipment timeframe has been provided, we will comply with applicable U.S. federal requirements governing online merchandise orders.
If we determine that an order cannot be shipped within the previously stated timeframe, we may notify you of the delay and provide a revised shipping estimate.
Where required by applicable law, you will have the opportunity to:
Consent to the delay; or
Cancel the affected order and receive the applicable refund.
If the law requires cancellation and refund because an order cannot be shipped within the applicable timeframe, we will process the cancellation and refund as required.
For complete shipping information, please review our Shipping Policy.
9. LOST, DELAYED, OR DAMAGED SHIPMENTS
If tracking information indicates that a shipment is delayed, missing, or delivered but you cannot locate it, contact us at:
support@beruglow.com
Please provide your order number and relevant shipping information.
We may request reasonable information needed to investigate the shipment with the carrier.
Claims involving carrier loss, shipping damage, or incorrect delivery may be subject to carrier investigation procedures.
Nothing in this section is intended to eliminate any rights you may have under applicable consumer protection law.
10. RETURNS, REFUNDS, AND CANCELLATIONS
Returns, refunds, exchanges, and order cancellations are governed by our separately posted Refund/Return Policy.
Customers should review that policy before purchasing.
Any rights provided by applicable federal or state law remain unaffected by these Terms.
When an order must be refunded under applicable U.S. law because merchandise cannot be shipped as required, Beru Glow will provide the applicable refund in accordance with those requirements.
11. PROMOTIONS, DISCOUNTS, AND COUPON CODES
From time to time, Beru Glow may offer:
Promotional pricing;
Discount codes;
Free-shipping promotions;
Bundles;
Limited-time offers; or
Other promotional benefits.
Unless expressly stated otherwise:
Promotions may not be combined;
Promotional codes have no cash value;
Promotions may be subject to expiration dates;
Some products may be excluded;
Promotions may be limited to one per customer or order; and
Promotional terms may be modified or discontinued before an eligible purchase is completed.
Any restrictions applicable to a promotion will be disclosed in connection with that promotion.
We reserve the right to reject the fraudulent or unauthorized use of discount codes.
12. OPTIONAL AND THIRD-PARTY SERVICES
Our website may provide access to tools, applications, payment systems, social platforms, integrations, or services provided by third parties.
Third-party services may be governed by separate terms and privacy policies established by those providers.
We are not responsible for the independent practices of third parties except to the extent responsibility cannot legally be excluded.
Your use of third-party tools is at your own discretion and subject to the terms applicable to those services.
13. THIRD-PARTY LINKS
Our website may contain links to websites or services operated by third parties.
These links are provided for convenience and do not necessarily mean that Beru Glow endorses or controls the third-party website.
We are not responsible for the content, accuracy, privacy practices, terms, products, or services offered by third-party websites.
You should review the policies and practices of a third party before entering into a transaction with that party.
14. CUSTOMER REVIEWS, FEEDBACK, AND SUBMISSIONS
If you submit reviews, photographs, comments, suggestions, ideas, feedback, testimonials, or other content to Beru Glow, you represent that you have the right to provide such content.
You agree not to submit content that:
Violates another person's intellectual property rights;
Is knowingly false or misleading;
Is defamatory or unlawful;
Contains malicious code;
Constitutes spam;
Violates another person's privacy rights; or
Otherwise violates applicable law.
To the extent permitted by applicable law, by voluntarily submitting content intended for publication or promotional use, you grant Beru Glow a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish that content for legitimate business and promotional purposes.
We reserve the right to remove content that violates these Terms or applicable law.
15. INTELLECTUAL PROPERTY
Unless otherwise indicated, content appearing on the Beru Glow website—including logos, branding, product photography, graphics, text, layouts, designs, and other original materials—is owned by or licensed to Beru Glow and may be protected by copyright, trademark, or other intellectual property laws.
You may use our website for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, sell, license, republish, or commercially exploit our protected content without authorization except where permitted by law.
Third-party trademarks and intellectual property remain the property of their respective owners.
16. PERSONAL INFORMATION AND PRIVACY
Your submission and our processing of personal information through our website are governed by our Privacy Policy and applicable privacy laws.
Please review our Privacy Policy to understand how we collect, use, disclose, retain, and otherwise process personal information.
17. PROHIBITED USES
You may not use our website, products, or services:
For unlawful purposes;
To solicit others to perform unlawful acts;
To violate applicable federal, state, local, or international laws or regulations;
To infringe intellectual property rights;
To harass, abuse, threaten, defame, intimidate, discriminate against, or harm another person;
To submit false or misleading information;
To upload or transmit viruses or malicious code;
To collect or track personal information unlawfully;
To spam, phish, scrape, crawl, or interfere with the website through unauthorized automated methods;
To circumvent security features;
To engage in fraudulent transactions;
To impersonate another person; or
To interfere with the integrity or operation of our website.
We reserve the right to restrict or terminate access when these restrictions are violated.
18. DISCLAIMER OF WARRANTIES
We make reasonable efforts to operate our website and provide accurate information.
However, to the maximum extent permitted by applicable law, our website and services are provided on an “as available” and “as is” basis except for warranties expressly provided by us or required by law.
We do not guarantee that:
The website will always be uninterrupted;
The website will always be error-free;
Every technical defect will be immediately corrected; or
Every feature will remain available indefinitely.
Nothing in these Terms excludes or limits any warranty, consumer protection, or other right that cannot legally be waived under applicable law.
19. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Beru Glow and its owners, employees, affiliates, agents, service providers, contractors, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages resulting solely from use of the website or services where such liability may lawfully be limited.
This limitation is not intended to exclude liability where exclusion or limitation is prohibited by law.
Nothing in these Terms limits any mandatory rights or remedies available to consumers under applicable federal or state law.
Some states do not allow certain exclusions or limitations of liability. In those jurisdictions, our liability will be limited only to the maximum extent permitted by applicable law.
20. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Beru Glow and its affiliates, representatives, employees, service providers, and agents from third-party claims arising from your unlawful use of our website, your material violation of these Terms, or your infringement of another person's rights.
This provision does not require consumers to indemnify Beru Glow for claims resulting from Beru Glow's own unlawful conduct, negligence, or violations of applicable law where such limitation would be unenforceable.
21. SEVERABILITY
If any provision of these Terms is determined by a court or other competent authority to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where appropriate.
The remaining provisions will remain in effect.
22. TERMINATION
These Terms remain effective unless terminated by you or Beru Glow.
You may stop using our website at any time.
We may suspend or terminate access to our services if we reasonably determine that you have materially violated these Terms, engaged in fraudulent activity, interfered with our website, or used our services unlawfully.
Termination does not eliminate rights or obligations that arose before termination.
Provisions that by their nature should survive termination will continue to apply.
23. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, Refund/Return Policy, and other policies expressly incorporated into them, constitute the agreement between you and Beru Glow concerning your use of our online store and purchases made through it.
If there is a conflict between these Terms and a specific policy relating to a particular issue, the more specific policy will generally control for that issue, subject to applicable law.
24. GOVERNING LAW
These Terms and transactions with Beru Glow are governed by the applicable laws of the Commonwealth of Kentucky and applicable federal laws of the United States, without giving effect to conflict-of-law principles, except where the mandatory consumer protection laws of another jurisdiction apply.
Nothing in these Terms is intended to deprive a consumer of any non-waivable rights or protections available under applicable law.
25. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes in:
Our business operations;
Products or services;
Store features;
Payment or shipping procedures;
Applicable laws;
Regulatory requirements; or
Other legitimate business needs.
The current version will be posted on our website with an updated “Last Updated” date.
Changes will apply prospectively except where applicable law permits or requires otherwise.
Your continued use of our website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
26. CONTACT INFORMATION
Questions regarding these Terms of Service, an order, or our store may be sent to:
Beru Glow
10430 Dove Chase Cir
Louisville, KY 40299
United States
Email: support@beruglow.com
Phone: (502) 648-3433
For customer service inquiries, please include your order number when available so that we can assist you efficiently.